Contracts and finance

This is the most “bureaucratic” part. Here you will find information about contracts and everything related to finances.

• How do I access my contract?
• How does advance notice work?
• What happens to unused credits when the contract ends?
• How does payment for plans work?
• How do I track my charges and payments?
• What happens in case of non-payment?
• Is there any cost to terminate the contract?
• How does contract renewal work?
• I haven't received my payment slip. What should I do?
• What is included in the plan price?
• Are there any extra fees on top of the plan price?
• Is it necessary to issue a PO (Purchase Order) to continue the contract?
• Are there discounts for early payments?
• Can plan prices be adjusted?
• Can I request invoices?
• After the partnership ends, how long do I have to request adjustments and download the files on the platform?