Does Faster offer support outside of business hours?

The platform is available 24/7 for submitting requests. Even outside business hours, you can register your requests, and they will be processed as soon as the team returns to work. You can also send messages to the customer service team at any time, but it is important to remember: our responses will be sent during business hours, from 9 a.m. to 6 p.m. (Brasília time).