Frequently Asked Questions

General questions? We have a space just for them! Learn more about developments, resizing, KV, projects, and other topics.

• What is resizing?
• How do I get the open file?
• How does the delivery time for an order work?
• Does Faster work exclusively with brands?
• How do I approve a task?
• What are the stages of demanding a video?
• How does the delivery time for an adjustment work?
• What are drafts?
• How does task delivery and approval work?
• How can I send feedback about the creative team’s work?
• How does the workflow between CAM, CAS, CQS, and AD work?
• How do I log in to the platform?
• I forgot my password, now what?
• Who will be my main contact at Faster?
• What happens if I forget to evaluate a task?
• What are the steps involved in a social media campaign?
• What items does Faster have in its catalog?
• Is it possible to schedule periodic follow-up meetings?
• How can I identify who is responsible for my account?
• What is a key visual (KV)?
• What is a project?
• Can I request a task variation for a task that has already been approved?
• What is a variation?
• How do I contact support?
• Who should I contact if I have questions about using the platform?
• Can I integrate Faster's work with other teams or suppliers?
• Can I track the average rating I give to tasks?
• Is there a way to send general feedback about the partnership?