Faster Platform

Everything to improve your experience on our platform! Learn how to upload a briefing, make adjustments, use the repository, edit tasks, and much more.

• How can I see tasks delivered in previous months?
• Can users create requests at any time? Does the deadline take time zones into account?
• How do I know if the briefing was approved and entered production?
• How does registration and team separation work on the platform?
• What should I do if I need to cancel a task that is already in progress?
• Do I need to zip the files before uploading them to the repository?
• I need the editable file in more than one software. How should I proceed?
• How can I track the delivery deadlines?
• How can I see which tasks are still in progress?
• Who chooses the software used to create the piece?
• How do I edit a task that has already been created?
• How do I submit my creative requests?
• Can I register new users?
• Where are the task files stored?
• How can I track the status of submitted requests?
• Is it possible to move up a task delivery deadline?
• When should I request a new visual concept?
• Can I attach text documents (such as Word or PDF)?
• If the user does not attach references, will the team know what to use?
• Why did the platform set my deadline for such a distant date?
• Can I request adjustments to the delivered pieces?
• How can I see all tasks from the same project?
• How to organize the file repository?
• Can I send new reference materials after the task has already been opened?
• Where can I view the feedback sent to my team?
• Is the platform integrated with other systems?
• When do I need a script?
• How to open more than one format in the same task?
• How do I upload my files and materials?
• I still have questions about the platform. Who can I talk to?
• What should I do if I don’t receive a delivery notification?
• How do I know in which item I should open the request?
• Is there an area on the platform where I can track my ia credit balance?
• Can I track the progress of my requests in real time?
• How can I create teams and manage users?
• Can I add new users to my account?
• How to grade an approved task?
• What if I have questions about the platform?
• Is it possible to edit the briefing after using AI to generate the text?
• Where can I locate my drafts?
• Does the platform send notifications about updates to requests?
• Is there a limit on the number of teams and users in the same account?
• What permissions can I set for new users?
• Is it possible to edit a task that has already been approved?
• Is it possible to track a task’s revision history?
• Where should I upload open (e.g., .ai) and editable files?
• Is it possible to create a task with variations within the same request?
• What should I do if I encounter technical difficulties on the platform?
• We have our own image database. How do we send it to Faster?
• Can I receive a notification when a task is completed?
• What is the difference between tasks and projects?
• Where can I find help or tutorials about the platform?
• Can I reuse previously submitted briefings?
• What are the main features of the platform?
• Who has access to the drafts?
• What happens if the briefing is incomplete?
• How does Faster AI work?
• I received the link to create a password, but it expired. What should I do?
• Is it possible to add attachments in task comments?
• Is there a time limit to approve a task?